Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you:

• Visit or interact with our website at cxsnippets.com
• Use or install our Shopify apps
• Engage with our custom development or professional services

By accessing or using our website, apps, and services, you agree to the collection and use of information in accordance with this policy.

1.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for an account
• Purchase or install a Shopify app
• Contact us for support or custom services
• Subscribe to newsletters or marketing communications

This may include:

1. Name
2. Email address
3. Phone number
4. Billing/shipping addresses
5. Company name
6. Payment information (collected by payment processors)

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website or use our apps, such as:

• IP address
• Browser type
• Operating system
• Referring URLs
• Date/time stamps
• Pages viewed and interaction data

We may use cookies and similar tracking technologies to gather this information.

You can configure your browser to refuse cookies, but some features of our website may not work properly.

1.3 Shopify Store Data

When you install a CXSnippets Shopify app, we may collect:

• Store name
• Store domain
• Shopify merchant ID
• App installation metadata
• Usage data necessary for app functionality

We only collect Shopify store data needed to provide, maintain, and improve our apps (e.g., analytics, configuration, and performance tracking).

We use the information we collect to:

• Provide, operate, and improve our website and Shopify apps
• Process transactions and fulfill orders
• Communicate with you about your account, purchases, and support inquiries
• Personalize your experience
• Send promotional emails (if subscribed)
• Monitor and analyze usage for service optimization
• Protect against fraud and enhance security

We may also use your information to offer custom development services, manage projects, and fulfill contractual obligations.

If you are located in the European Union, we process personal data based on:

• Your consent (when provided)
• Performance of a contract (e.g., delivering apps or services)
• Legitimate business interests (e.g., improving services)
• Compliance with legal obligations

We may share your information with:

4.1 Service Providers

Third-party providers that help us operate our business—for example:

• Payment processors (Stripe, PayPal)
• Hosting and infrastructure providers
• Analytics and email platforms
• Support and ticketing systems

These service providers are authorized to use your information only as necessary to perform services.

4.2 Shopify Platform

When you install a CXSnippets app through the Shopify App Store, Shopify may share store and user information with us to facilitate app installation and functionality.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Business Transfers

If CXSnippets undergoes a merger, acquisition, or asset sale, user information may be transferred to the acquiring entity.

We use cookies, web beacons, and similar tools to:

• Improve site performance
• Remember preferences
• Track usage patterns

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When data is no longer needed, it will be securely deleted.

We implement administrative, technical, and physical safeguards designed to protect your information. However, no method of electronic storage or transmission is 100% secure.

Depending on your location, you may have rights including:

• Access to your personal information
• Correction or deletion of your data
• Restriction of processing
• Data portability
• Opt-out of marketing communications

To exercise these rights, contact us at support@cxsnippets.com

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

Your information may be processed and stored in countries other than your own.

By using our services, you consent to the cross-border transfer of information in accordance with this policy.

We may update this policy from time to time. When changes occur, we will revise the effective date and post the updated version on our website. Continued use of our services constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact:

Email: support@cxsnippets.com